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February 2020
Customer Service Training: Cohort 7 (February 2020)
Highly rated 16 Hour Customer Service Training begins Thursday, February 6th, 2020! Dates: Thursday, February 6th Thursday, February 13th Thursday, February 20th Thursday, February 27th Time: 8:30am - 12:30pm Location: Tech Collective (188 Valley Street, Providence, RI ) Price: $400 Tech Collective member rate ($1,600 retail value) Training provided in partnership with New England Institute of Technology Session 1: 4 HoursEssential Questions: What is good customer service and what is poor customer service? What is two-way communication? What is a customer service culture?…
Find out more »Open Source Security Tool Training
Don't walk. Sprint! Make Product Security an Exercise in Agile Open Source Security Tool Training Partnership with key Professionals in the Field When: Monday, February 10th 2020 Time: 5:30 pm Registration 6:00 pm to 7:30 pm Location: Tech Collective 188 Valley Street, Providence – Trilix Training Room- Additional parking on 181 Valley Street, Providence. Presented by: Michael Rossoni Tech Collective understand the power of collective collaboration and together with our Cybersecurity Steering Committee have drafted a plan to support our…
Find out more »Agile RI: High-Performance Teams
High-Performance Teams: Core Protocols for Psychological Safety and EI Want awesome teams that build great products? Great teams don’t happen by accident. And they don’t have to take a long time to build.In this session, Richard lays out the case for Continuous / Extreme Teaming. Join in a flight of fun learning activity-sets that will give you a taste of team awesomeness and how to start when you go back to work.Richard builds on the work of Jim and Michele…
Find out more »Blockchain for CIOs
How to Plan for Blockchain Implementation and the Economic Impact Due to an overwhelming response, we are hosting another session of this valuable presentation on Blockchain. This presentation, specifically designed for CIOs, CTOs and CISOs, will cover what Blockchain is, the benefits and challenges, and why your organization should use this technology.Tech Collective views it as an imperative to highlight emerging technologies to our members. Blockchain is one of those technologies. Gartner estimates Blockchain will generate $3.1 trillion in new…
Find out more »Measurements, Metrics, and Management, Oh My! The Importance of KPIs…
Measurements, Metrics, and Management, Oh My! The Importance of KPIs in Driving Continuous Improvement Have you heard the adage, "If you can't measure it, you can't manage it"? This is one of the foundations of a successful Continuous Improvement (CI) environment. Without good data on how your CI initiatives are impacting the business, you're probably not maximizing the savings you have worked so hard to create. And a business case presented without metrics and key performance indicators (KPIs) to back…
Find out more »March 2020
The Leadership Challenge Workshop (March 2020)
The Leadership Challenge Workshop will leave you with the perspective and tool sets to become a more intentional, exemplary leader. In this interactive, experiential workshop, you will dive deep into The Five Practices of Exemplary Leadership: Model the Way: Set an example by redefining standards of excellence Inspire a Shared Vision: Craft your vision and inspire others to join you in the quest Challenge the Process: Pinpoint opportunities for change and ignite a movement Enable Others to Act: Foster environments of collaboration, spirited dialogue and…
Find out more »CIO Forum: The Agile Journey
CIO FORUM: The Agile Journey - Insights from a leader's perspective on managing change Join other CIOs in this panel discussion from a leader's perspective on managing change. Our panel, comprised of Darlene Major from Amica and Annette MacLeod from FM Global, will be sharing their good, bad and ugly stories of Agile transformation. Some topics to be covered are:Managing requests of your C-suiteHow to empower your teamsPrioritizing backlog workOrganizational impactCulture changesSenior level challengesThis program will include :4 pm Registration…
Find out more »April 2020
Women in Tech: Delta Leaders Series (Spring 2019 Cohort)
DELTA Leaders Series Overview (Developing Emerging Leaders in Tech to Advance) As a woman aspires to advance from individual contributor to new levels of responsibility and into emerging leadership roles, it requires developing new skills, experiences, and perspectives - a “leaders” point of view. The DELTA Leaders Series brings together a cohort of rising female IT leaders for an empowering and energizing program. This series provides wide range of learning opportunities that focus on four key areas of communication, competency, credibility and connections.…
Find out more »All events and trainings held in the Trilix Training Room at Tech Collective at 188 Valley St. in Providence.
Host Your Event
Tech Collective serves as both the virtual and physical hub of Rhode Island’s tech community. Located in the Rising Sun Mills, we are equipped with a shared space for collaboration that cuts across industries, specializations, as well as cultural differences and socio-economic statuses.