Providence College graduate Deb Ricci has been Carousel Industries’ business-readiness champion for over a year now, in the information technology field overall for 45 years. One of her core responsibilities is ensuring team members are prepared for change. She is a member of Tech Collective’s Women in Tech committee.
PBN: In your position at Carousel, you help guide team members through organizational changes. What has that entailed over the past few years in regard to technological tools?
RICCI: We realized our employees need the best tools to perform to our clients’ expectations. Carousel has invested in monitoring tools and has engaged in a relationship with a company in India to help us reduce the amount of noise our technical staff experiences. The goal is to … enhance our employees’ experiences through these tools.
Photo credit: Providence Business News